Frequently Asked Questions

What is the 150% Money-Back Guarantee?

Put us to the test! Fermalife will improve your digestion & raise energy levels! We are so positive that you’ll be happy with our nutritional probiotic beverage mix that we offer a “30 Day Money-Back Guarantee” to ensure that all of our customers are completely satisfied with our product. In fact, we are so confident in our product that we are willing to offer a 150% money-back! If for any reason you are not completely satisfied, simply contact us at and we will promptly issue a refund.

What is fermalife?

Fermalife is the world’s first fermented soy nutritional probiotic beverage mix conveniently available for all consumers who not only care about their health, but for those who care about the planet and animals. Our company’s goal is to ensure that everyone has access to a quality life through a healthy lifestyle and it all starts with what you intake. We are what we eat after all! With only 5 ingredients, each ingredient boosting its overall nutritional value– Fermalife is a source of complete amino acids, fibers, minerals and vitamins. Our line currently features a rich and chocolatey ready to drink mix that is easy on the stomach and great for the body!

What is the difference between fermented soy and regular soy?

First off, our fermented soy powder undergoes an advanced fermentation technique that basically breaks up all of the hard to digest parts of the whole soybean into bioavailable nutrients that allows the body to absorb easier and more efficiently. This increases the digestibility so our bodies need to work less for more. Without the fermentation process, regular soy products contain phytic acid which basically blocks certain nutrients from entering the body. Beyond the benefits of digestibility, the fermentation process naturally produces probiotics (the good bacteria in our bodies.) Together with fermented soy, these benefits will help boost your immune system.

What is fermentation and why am I hearing about this everywhere?

Fermentation is definitely the latest trend when it comes to healthy eats and foods.  Not only does fermentation increases the overall nutrients, it also enhances the taste, shelf life and probiotics! It’s no wonder why people choose fermented foods as there is nothing to lose and many to gain! The fermentation trend is here to stay for good.

What are probiotics?

Probiotics are the good bacteria for your body. We have trillions of bad bacteria in our bodies that makes us weaker as it attacks our immune system. By adding probiotics into your body, you are choosing to replenish the natural balance in your gut. Fermalife contains 10 BILLION CFU’s per serving while other probiotics in the market offers 1 billion CFU’s per capsule. That means by drinking 1 packet of Fermalife, you will get 10x that amount. Probiotic capsules are available in the market but may be costly.

How often should I drink Fermalife?

There are no restrictions on how many packets you should drink as it is a nutritional support food and not a medical food. We recommend at least 1 packet per day to notice the difference in your body over the course of 2 weeks. Of course, more than one packet a day will most likely give you an additional boost of nutrients.

Which strain of bacteria is in the beverage mix?

Fermalife contains Bidobacterium Bifidum. This group of bacteria is mostly prominent in the intestines and live on the lining of the intestinal tracts. This good bacteria helps protect and guard the lining of the intestines blocking out germs and toxins from entering your blood stream. B. bifidum is a perfect addition to your diet to boost your immune system.

Besides water, can I mix it with something else?

Most definitely! In fact, many of our recipes use different type of nut milk like coconut milk, almond, soy, flax and rice milk to give it a creamier texture. Explore the different vegan milk to see which one you like best. Recommended is also frozen fruits and dairy free yogurt to make a wonderful smoothie.

Why is this beverage good for me?

Our bodies actually do not produce all the nutrients we need in a day. Fermalife contains a complete source of amino acids (both non essential and essential) and the vital nutrients like vitamins, minerals and fiber one would need in a day. There’s even probiotics that can restore imbalance in your gut.

Is this gluten free?

Yes, it most certainly is. At 3.0 ppm (0.0003%)  are beverage is gluten free. We’ve attended many gluten free expos and our customers all love our beverage mix! Certificate is available upon request.

Is this Vegan?

Most definitely. Our mission is to promote good living and sustainability—so our products are plant based and cruelty free. With only 5 ingredients, our nutritionally rich packet contains no dairy or animal products.

At what temperature should I store the packets?

As our packets contain probiotics, you would want to store in a cool, dry area. Avoid direct sunlight. Recommended temperature is 68-77 degrees Fahrenheit.